If you have forgotten the username, please call the Tianjian hardware website’s customer servants, and provide the evidence materials that can identify your identity. They can get back your username for you..

If you have forgotten the password, please call the Tianjian hardware website’s customer servants, and provide the evidence materials that can identify your identity. They can get back your password for you.

We agree that the correct usernames as follows; 6-20 bit character, including 26 English letters (not distinguishing the capital letters and lowercase letters ), numbers from 0-9, and any combinations of the bar line (-),or the underline bar (_). Names beginning with numbers are not permitted. For example, tj0168, tianjian, it conforms to the requirement.
Please bring attention to that: once registered, it can’t be amended on principle. And the username is used to be your domain name on the secondary website of Tianjian hardware website. So, please be simplified as possible. Remember that: the name should be of representative.

The password to loading the Tianjian hardware website is set by the member himself. As for the password, We agree that the correct usernames as follows: 6-20 bit character, including 26 English letters (not distinguishing the capital letters and lowercase letters ), numbers from 0-9, and any combinations of the bar line (-),or the underline bar (_). For the sake of safety, we advise you the multi-combination. Of course, it should be convenient for you to remember.
The password is secrete, in order to protect your register information, we advise you to keep your password well. If you think that your information has been given out or to be used for other proposes. You can load the backstage to reset a new password in accordance with the agreement.

Obviously, the more complicated the password, the safer the safety intensity. For example: t257-ia-n4g2

Fill the correct and legal register information in the Tianjian hardware website’s register table and submit, here if there isn’t hints for error, a page of “succeed” will be popped up. Here means that you have registered successfully. Then entering the mail address you registered just now, you will receive a confirmation letter of register.
If you don’t receive the confirmation letter of register sent by the Tianjian hardware website by automatic system. Please check whether the mail address you filled in is correct, the network get connected when you filled in. If a hint for error is popped up after your submitting, please amend your register data according to the clue .for more details; please call the Tianjian hardware website customer servant.